Privacy policy.

LAST UPDATE: 07/02/2025

1. Commitment to Privacy

Bespoke by Becky is committed to protecting your privacy and ensuring that your personal information is handled securely and in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This policy outlines how I collect, use, disclose, store, and protect your personal information when you engage with my services. Your privacy is important to me, and I am dedicated to maintaining transparency in how your information is managed.

A copy of the Australian Privacy Principles is available on the website of the Office of the Australian Information Commissioner (OAIC): www.oaic.gov.au

2. What Personal Information Do I Collect & Why?

Personal Information refers to any information that identifies you as an individual. This may include, but is not limited to:

  • Your full name

  • Contact details (email, phone number, address)

  • Date of birth

  • Details relevant to your ceremony (e.g., wedding details, preferences)

  • Identification documents (e.g., driver’s licence, passport) when legally required

  • Payment details for processing transactions

I collect this information to:

  • Provide celebrancy services tailored to your needs

  • Maintain legal records as required by the Marriage Act 1961 (Cth)

  • Process payments and issue invoices

  • Communicate with you regarding your ceremony and related services

  • Comply with any legal obligations

3. How is Personal Information Collected?

I collect personal information through:

  • Direct communication (phone, email, online meetings)

  • Forms and contracts related to celebrancy services

  • My website or social media platforms

  • Third parties where required (e.g., when confirming legal documentation)

Wherever possible, I collect information directly from you. If I receive your information from a third party, I will take reasonable steps to inform you.

4. Sensitive Information

Sensitive information includes details such as racial or ethnic origin, religious beliefs, health data, or criminal records. Under the Privacy Act, I will only collect and use sensitive information when:

  • It is necessary for the provision of my services (e.g., cultural or religious inclusions in ceremonies)

  • You have provided explicit consent

  • It is required or authorised by law

5. Disclosure of Personal Information

I do not sell or share your personal information with third parties for marketing purposes. However, I may disclose your information in the following circumstances:

  • To third parties where you have given consent (e.g., venue coordinators, photographers, or other vendors involved in your ceremony)

  • To government authorities where legally required (e.g., submitting marriage documents to the Registry of Births, Deaths & Marriages)

  • For payment processing through secure financial providers

  • Where necessary to protect my legal rights (e.g., copyright, trademarks)

  • If required by law, such as responding to a court order or legal request

6. Security of Personal Information

I take reasonable steps to ensure that your personal information is secure and protected from misuse, loss, unauthorised access, or disclosure. Measures include:

  • Secure digital storage with restricted access

  • Password-protected systems and encrypted communications

  • Limited access to personal information on a need-to-know basis

When your personal information is no longer required, I will take reasonable steps to securely destroy or de-identify it. However, legal records (such as marriage documentation) must be retained for at least seven years, as required by Australian law.

7. Access & Updating Your Personal Information

You have the right to access and update the personal information I hold about you. If you would like to:

  • Request access to your personal details

  • Update or correct inaccuracies

  • Withdraw consent for data use (where applicable)

Please contact me in writing. I will respond promptly and will not charge a fee for access requests, except where administrative costs apply for providing copies of records.

For security, I may request proof of identity before releasing personal information.

8. Maintaining Data Accuracy

I strive to keep your personal information accurate and up to date. If any details change, please notify me as soon as possible so I can update my records. This helps me provide you with seamless and professional service.

9. Changes to this Privacy Policy

This Privacy Policy may be updated periodically to reflect legal or business changes. The latest version will always be available on my website: www.bespokebybecky.com

10. Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy or how your personal information is handled, please contact me directly: hello@bespokebybecky.com

If you are not satisfied with my response, you may contact:

Office of the Australian Information Commissioner (OAIC)
Website: www.oaic.gov.au
Phone: 1300 363 992

Queensland Attorney-General's Department – Celebrant Complaints
Website: https://www.ag.gov.au/families-and-marriage/marriage/complain-about-marriage-celebrant
Email: marriagecelebrantssection@ag.gov.au
Phone: 1800 550 343